{"id":436,"date":"2026-04-26T05:48:36","date_gmt":"2026-04-26T05:48:36","guid":{"rendered":"http:\/\/neopeps.net\/?page_id=436"},"modified":"2026-04-26T06:38:36","modified_gmt":"2026-04-26T06:38:36","slug":"verzendkosten-betaling","status":"publish","type":"page","link":"https:\/\/neopeps.net\/nl\/shipping-payment\/","title":{"rendered":"Shipping &amp; Payment"},"content":{"rendered":"<style>\n.np-pp { max-width: 800px; margin: 0 auto; padding: 60px 20px 80px; font-family: inherit; }\n.np-pp__hero { margin-bottom: 48px; }\n.np-pp__hero h1 { font-size: 2.2rem; font-weight: 700; color: #1d1d1f; letter-spacing: -0.03em; margin-bottom: 8px; }\n.np-pp__hero p { font-size: 0.85rem; color: #86868b; }\n.np-pp__section { border: 1px solid #e8e8ed; border-radius: 14px; margin-bottom: 12px; padding: 24px 28px; background: #ffffff; }\n.np-pp__section-title { font-size: 0.95rem; font-weight: 600; color: #1d1d1f; margin-bottom: 12px; }\n.np-pp__section p { font-size: 0.88rem; color: #3d3d3f; line-height: 1.75; margin-bottom: 10px; }\n.np-pp__section p:last-child { margin-bottom: 0; }\n.np-pp__section ul { margin: 6px 0 10px 0; padding-left: 20px; }\n.np-pp__section ul li { font-size: 0.88rem; color: #3d3d3f; line-height: 1.75; }\n.np-pp__section strong { color: #1d1d1f; font-weight: 600; }\n.np-pp__contact { margin-top: 32px; border: 1px solid #e8e8ed; border-radius: 14px; padding: 28px 28px; background: #f5f5f7; }\n.np-pp__contact h3 { font-size: 0.95rem; font-weight: 600; color: #1d1d1f; margin-bottom: 10px; }\n.np-pp__contact p { font-size: 0.85rem; color: #6e6e73; line-height: 1.8; margin: 0; }\n.np-pp__contact a { color: #1d1d1f; text-decoration: underline; }\n<\/style>\n\n<div class=\"np-pp\">\n\n  <div class=\"np-pp__hero\">\n    <h1>Shipping and Payment<\/h1>\n    <p>Laatst bijgewerkt: 26-04-2026<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">1. Delivery Areas<\/p>\n    <p>Neopeps LLC delivers exclusively to delivery addresses located within the European Union. We currently ship to the following EU Member States:<\/p>\n    <p>Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.<\/p>\n    <p>We do not ship directly to destinations outside the European Union. Orders with a delivery address outside the European Union cannot be accepted.<\/p>\n    <p>If a buyer independently arranges forwarding or onward transport from an EU delivery address, this is done entirely at the buyer&#8217;s own responsibility and risk. Neopeps LLC does not arrange, support, control, or assume responsibility for any forwarding outside the European Union.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">2. Shipping Fees<\/p>\n    <p>Shipping fees are as follows:<\/p>\n    <ul>\n      <li><strong>Germany:<\/strong> \u20ac6.49<\/li>\n      <li><strong>All other EU Member States:<\/strong> \u20ac14.49<\/li>\n    <\/ul>\n    <p>Shipping fees are displayed during checkout before the order is submitted. Additional costs caused by incorrect shipping information, failed delivery attempts, refused delivery, return shipments, or reshipments may be charged to the buyer.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">3. Shipping Process<\/p>\n    <p>Order fulfillment and shipping are handled through our logistics partner located within the European Union. Fulfillment is currently handled from Poland.<\/p>\n    <p>Orders are processed only after full payment has been received and confirmed. Accepted payment methods are bank transfer and cryptocurrency, unless otherwise stated during checkout.<\/p>\n    <p>Orders are shipped via DHL or another carrier selected by Neopeps LLC or its logistics partner. Tracking information will be provided where available. Estimated delivery times are provided for informational purposes only and are not guaranteed.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">4. Processing Times<\/p>\n    <p>Orders are usually prepared for fulfillment after payment has been received and confirmed. Neopeps LLC does not guarantee same-day processing or dispatch.<\/p>\n    <p>Orders may be delayed if payment cannot be matched to the order, if payment is incomplete, if order information is inaccurate, or if compliance concerns arise.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">5. Delivery Risk<\/p>\n    <p>Het risico van verlies of beschadiging gaat over op de koper wanneer de zending aan de vervoerder wordt overhandigd, tenzij anders vereist door toepasselijk dwingend recht.<\/p>\n    <p>If a shipment is confirmed as lost in transit by the carrier, Neopeps LLC may, after reasonable investigation, provide a replacement shipment.<\/p>\n    <p>Neopeps LLC is not responsible for delivery delays caused by the carrier, incorrect shipping information provided by the buyer, failed delivery attempts, refusal of delivery, force majeure events, or circumstances outside Neopeps LLC&#8217;s reasonable control.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">6. Incorrect or Incomplete Shipping Information<\/p>\n    <p>The buyer is responsible for providing complete and accurate shipping information during checkout. If delivery fails due to incorrect, incomplete, or outdated information provided by the buyer, the buyer shall bear any additional shipping costs, return costs, storage fees, or reshipment costs.<\/p>\n    <p>Neopeps LLC is not obligated to refund or replace orders that cannot be delivered due to buyer-provided incorrect or incomplete shipping information.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">7. Damaged Goods<\/p>\n    <p>If products arrive damaged, the buyer must notify Neopeps LLC on the day the package is opened. The buyer must provide clear photo or video evidence showing:<\/p>\n    <ul>\n      <li>De buitenste verzendverpakking<\/li>\n      <li>Het verzendlabel<\/li>\n      <li>De binnenverpakking<\/li>\n      <li>Het beschadigde product<\/li>\n      <li>Zichtbare lekkage, breuk of ander defect<\/li>\n    <\/ul>\n    <p>Als de schadeclaim wordt goedgekeurd, zal Neopeps LLC naar eigen goeddunken een vervangend product of een andere redelijke oplossing bieden.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">8. Incorrect Goods<\/p>\n    <p>If the buyer receives an incorrect product, the buyer must notify Neopeps LLC on the day the package is opened. The buyer must provide clear photo or video evidence of the received product, product label, packaging, and order details.<\/p>\n    <p>Als de claim wordt goedgekeurd, stuurt Neopeps LLC het juiste product of biedt het naar eigen goeddunken een andere redelijke oplossing.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">9. Returns and Cancellations<\/p>\n    <p>De koper kan een bestelling annuleren voordat deze is verwerkt, verpakt of verzonden. Annuleringsverzoeken moeten worden gestuurd naar <a href=\"mailto:info@neopeps.net\">info@neopeps.net<\/a>.<\/p>\n    <p>Neopeps LLC behoudt zich het recht voor om annuleringsverzoeken te weigeren indien de bestelling reeds is verwerkt, ingepakt, overgedragen aan de logistieke partner of verzonden.<\/p>\n    <p>Due to the nature of the products, returns, exchanges, and cancellations after order processing are generally excluded for research peptides and products requiring specific or verifiable storage conditions. The buyer is solely responsible for verifying order accuracy before completing the purchase.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">10. Return Exception for Bacteriostatic Water<\/p>\n    <p>Bacteriostatisch water mag alleen worden geretourneerd als aan alle volgende voorwaarden wordt voldaan:<\/p>\n    <ul>\n      <li>Het product is ongeopend<\/li>\n      <li>Het product is ongebruikt<\/li>\n      <li>Het originele zegel is volledig intact<\/li>\n      <li>De verpakking is onbeschadigd<\/li>\n      <li>Het product is correct opgeslagen<\/li>\n      <li>De retournering is schriftelijk goedgekeurd door Neopeps LLC voorafgaand aan verzending terug naar ons<\/li>\n    <\/ul>\n    <p>Ongeautoriseerde retourzendingen worden niet geaccepteerd. De kosten voor retourzending en eventuele gerelateerde kosten zijn voor rekening van de koper, tenzij schriftelijk anders overeengekomen.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">11. Bank Transfer Payment<\/p>\n    <p>Payment via bank transfer must be made in full to the bank account specified in the order confirmation email. The buyer is required to state their full name or order number as the payment reference. Payments without a clear and matching reference may result in processing delays.<\/p>\n    <p>All bank charges, intermediary bank fees, currency conversion costs, or other transaction-related expenses shall be borne exclusively by the buyer. The order shall not be considered paid until the full invoiced amount has been received without deduction.<\/p>\n    <p>If payment is not received within seven (7) calendar days from the date of order placement, Neopeps LLC reserves the right to cancel the order without further notice. Under no circumstances will any order be prepared, processed, packed, or shipped before confirmed receipt of full payment.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">12. Cryptocurrency Payment<\/p>\n    <p>Neopeps LLC accepts payment in selected cryptocurrencies as specified during the checkout process. The buyer is solely responsible for ensuring that the correct wallet address, blockchain network, and exact payment amount are used.<\/p>\n    <p>Transactions sent to an incorrect address, via an unsupported network, with an incorrect token, or with insufficient funds cannot be recovered by Neopeps LLC. All blockchain transaction fees shall be borne exclusively by the buyer.<\/p>\n    <p>An order shall only be considered paid once the full invoiced amount has been received and sufficiently confirmed on the respective blockchain network. Neopeps LLC is not responsible for losses caused by buyer error, incorrect wallet addresses, incorrect blockchain networks, insufficient transaction fees, failed transactions, or irreversible blockchain transfers.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">13. Payment Disputes<\/p>\n    <p>If the buyer believes that a payment was made incorrectly or cannot be matched to an order, the buyer must contact Neopeps LLC directly at <a href=\"mailto:info@neopeps.net\">info@neopeps.net<\/a>.<\/p>\n    <p>The buyer should provide the order number, payment reference, payment date, amount, and proof of payment.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__section\">\n    <p class=\"np-pp__section-title\">14. Product Use Reminder<\/p>\n    <p>Alle producten worden strikt verkocht voor laboratoriumonderzoek en ontwikkelingsdoeleinden. Producten zijn niet bedoeld voor menselijke consumptie, dierlijke consumptie, diagnostisch gebruik, medisch gebruik, therapeutisch gebruik, klinische toepassing, diergeneeskundig gebruik, of enige vorm van toediening aan mensen of dieren.<\/p>\n    <p>By placing an order, the buyer confirms that the products are purchased solely for professional, commercial, laboratory, or research purposes.<\/p>\n  <\/div>\n\n  <div class=\"np-pp__contact\">\n    <h3>Questions about Shipping or Payment?<\/h3>\n    <p>\n      Neopeps LLC<br>\n      30 N Gould St Ste N, Sheridan, WY 82801, Verenigde Staten<br>\n      <a href=\"mailto:info@neopeps.net\">info@neopeps.net<\/a> \u00b7 <a href=\"https:\/\/neopeps.net\/nl\/\">neopeps.net<\/a>\n    <\/p>\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping and Payment Last updated: 26.04.2026 1. Delivery Areas Neopeps LLC delivers exclusively to delivery addresses located within the European Union. We currently ship to the following EU Member States: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[],"class_list":["post-436","page","type-page","status-publish","hentry"],"blocksy_meta":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/pages\/436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/comments?post=436"}],"version-history":[{"count":2,"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/pages\/436\/revisions"}],"predecessor-version":[{"id":447,"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/pages\/436\/revisions\/447"}],"wp:attachment":[{"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/media?parent=436"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/neopeps.net\/nl\/wp-json\/wp\/v2\/folder?post=436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}