Terms and Conditions

Eligibility

Purchases are permitted exclusively to business entities, research institutions, and individuals acting solely in a professional or commercial capacity. Consumer transactions are expressly excluded.

By placing an order, the buyer confirms that they are not acting as a private consumer and that the purchase is made solely for professional or research purposes.

Product Use

All products are sold strictly for laboratory research and development purposes only.

Human or animal consumption, diagnostic use, medical use, therapeutic use, or clinical application of any kind is strictly prohibited.

Payments

Orders are processed only after full payment has been received and confirmed. Accepted payment methods include bank transfer and cryptocurrency.

All payments are final. Due to the nature of the products, refunds, cancellations, or chargebacks are excluded once an order has been processed.

Shipping

Order fulfillment and shipping are handled via our logistics partner located in Poland. Delivery times are estimates only and not guaranteed.

Risk of loss and title pass to the buyer upon handover of the shipment to the carrier.

Supply Chain and Import Risk

Products may be sourced from third-party suppliers outside the European Union and the United States.

Neopeps LLC does not guarantee uninterrupted delivery and shall not be liable for delays, losses, seizures, confiscations, or destruction of products occurring during international transport, customs clearance, or import procedures.

Risk of loss remains with the buyer once the products are handed over to the carrier, including during cross-border shipment and customs processing.

In the event that a shipment is delayed, lost, or seized by customs or other authorities, no refund, replacement, or compensation shall be provided.

Liability

Neopeps LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the handling, storage, use, misuse, or unlawful application of any product.

The buyer assumes full responsibility for compliance with all applicable laws and regulations.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, State of Wyoming, without regard to conflict of law principles.

Exclusive jurisdiction and venue for any dispute arising from these Terms shall be the competent courts located in the State of Wyoming.

Nothing in these Terms shall limit mandatory rights under applicable data protection laws.